My Work
Information hierarchy
Automation
Modular architecture
Complex use cases
UX testing
Data visualization
UI resdesign
Responsive UI
Web assistant
Data-driven solution
Contact directory
Redesigned contact creation experience to improve AI Smart call routing accuracy.
AI admin tool
Flatiron
Redesigned EMR dashboard to improve work efficiency for oncologists
Dashboard design
QBack
Designed a native app experience for back pain home rehab exercise
Interaction design
Visual design
Habit-formation
Backoffice workflow
Prescriptions refill web assistant
Simplified the phone-to-web refill process to increase refill success rate.
Conversion optimization
Workflow automation
GritWell virtual care
Improved patient mobile scheduling and practitioner back-office experience.
Sessions
Help QA teams to get insights and act faster with millions of AI conversations.
SaaS
AI integration
UX Research
Navigation and IA design