Directory
Redesigned no-code builder for users configure complex call-routing workflows — improving AI automation accuracy
No-code builder
AI data model
O→ 1
AI workflow automation
Sessions
Led UX from vision to launch to deliver AI-powered QA tools for auditing millions of conversations—with speed, clarity, and confidence
Prescriptions Refill Assistant
Simplified the phone-to-web AI Assistant refill flows to help patients refill prescription with ease
Data-driven
Flow optimization
Multi-devices
Booking feature redesign
GritWell Virtual Care
Designing scheduling experience across patient app and clinical platform